Returns & Exchanges
At ALLIES, we want you to be completely satisfied with your beauty ritual. If a product isn't the right fit for your skin, you can return it within 30 days of purchase for a full refund or exchange.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack the products in their original packaging, ensuring all lids are tightly sealed to prevent leakage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing